eSelf, a pioneering startup specializing in interactive, photorealistic AI video avatars, has recently unveiled an innovative feature known as Share Screen Analysis. This groundbreaking technology allows AI avatars to view and respond to what users display on their screens in real time, marking a significant advancement in the realm of enterprise AI support. With this new capability, eSelf aims to transform how businesses provide IT support, training, and educational services, making interactions more engaging and effective.
The Share Screen Analysis feature is powered by a sophisticated combination of large language models (LLMs) sourced from various third-party providers, including industry giants like OpenAI and Google. Additionally, eSelf has developed its own custom-trained video language model, which enhances the avatars’ ability to understand and interact with users. This dual approach positions eSelf as an “out-of-the-box” solution for enterprises seeking to enhance customer and employee experiences through interactive AI.
In a recent interview with VentureBeat, eSelf’s CEO Alan Bekker elaborated on the capabilities of the new feature. He described it as a significant leap forward in interactive avatar technology, enabling users to share their screens with an avatar that can see and respond in real time. This functionality opens up a myriad of use cases, particularly in IT support and education. For instance, when a company rolls out a new Customer Relationship Management (CRM) system, eSelf’s avatars can provide hands-on tutorials, guiding employees through the software at their own pace while answering questions in real time.
The practical applications of this technology are vast. During the VentureBeat interview, Bekker demonstrated how an avatar could assist a user navigating a CRM interface. The interaction resembled a face-to-face conversation, akin to a Google Meet or Zoom call, where the avatar not only provided guidance but also switched languages seamlessly between English, Spanish, Italian, and Japanese. This multilingual capability is particularly beneficial in diverse workplaces, where employees may require assistance in their native languages. In contrast to traditional human call centers, where customers often endure long wait times for help, eSelf’s avatars can deliver immediate support, significantly enhancing the user experience.
Another compelling demonstration featured an avatar math tutor named Kevin. In this scenario, the avatar analyzed a quadratic equation displayed on a shared screen and guided the user through the factoring process step by step. Bekker emphasized that the avatar’s ability to see the user’s screen allows it to analyze the information presented and provide tailored assistance, making it a powerful tool for educational purposes. Importantly, the avatars are designed with privacy in mind; they do not read out or repeat personally identifiable information (PII) that may appear on the screen, ensuring user confidentiality.
One of the standout features of eSelf’s technology is its ease of integration. Bekker assured potential enterprise customers that setting up the system is a straightforward process. Businesses need only to embed three lines of JavaScript into their existing systems and provide some basic FAQs or documentation for the avatar. Once this is done, the interactive IT support avatar is ready to use, with Bekker claiming that the entire integration process takes approximately five minutes. This simplicity is a significant advantage for companies looking to implement advanced AI solutions without the need for extensive technical resources or development teams.
The educational applications of eSelf’s technology are particularly noteworthy. Earlier this year, eSelf announced a partnership with Israel’s Center for Educational Technology (CET), the largest K–12 textbook publisher in the country, to pilot AI tutors at a national level. Harvard University is serving as an academic adviser for this initiative. The first phase of the pilot, which began in May 2025, involves 10,000 students in Israel participating in A/B testing. Initially focused on Hebrew language instruction, the program is set to expand to cover other subjects in the future.
Victor Pereira, Faculty and Co-Chair of the Teaching and Teaching Leadership program at Harvard, highlighted the importance of integrating AI into education as a means of addressing disparities in access to quality support. He stated, “Education is one of the strongest predictors of future opportunity – yet access to quality support remains deeply unequal, at a time when it’s more critical than ever.” Pereira emphasized that AI should not replace human educators but rather serve as a powerful supplement that extends learning opportunities and promotes student independence.
The technology behind eSelf’s avatars is equally impressive. Bekker explained that the company utilizes proprietary models for speech generation, speech recognition, and video analysis, while also connecting to external LLMs for conversation management. This “LLM agnostic” approach allows eSelf’s avatars to operate on various backends, such as Google’s Gemini or OpenAI’s GPT-5, depending on the specific needs of the client. This flexibility ensures that businesses can tailor the AI experience to their unique requirements.
Looking ahead, eSelf is actively researching ways to enhance the capabilities of its avatars further. Currently, the focus is on enabling avatars to not only see a user’s screen but also take direct control of the desktop. Bekker envisions a future where users can allow avatars to perform actions on their behalf, streamlining workflows and improving efficiency.
Pricing for eSelf’s services is structured across multiple subscription tiers, catering to a range of business needs. According to the company’s public pricing page, the Share Screen Analysis feature is included in all subscription levels. The free tier offers five video calls per month, while the Starter plan costs $12 per month (or $10 when billed annually) for ten video calls. The Pro plan, priced at $105 per month (or $90 when billed annually), includes 90 video calls, one custom avatar, and five dedicated phone numbers. The Growth plan, at $222 per month (or $190 when billed annually), provides 190 video calls, one custom avatar, five dedicated phone numbers, and white labeling options. For larger enterprises, custom pricing is available, offering unlimited calls, tailor-made agents, custom integrations, and unlimited phone numbers.
In the interview, Bekker confirmed that eSelf operates on a Software as a Service (SaaS) licensing model, charging customers based on usage. This model includes end-to-end service, encompassing LLM costs in most cases. By providing a comprehensive solution, eSelf aims to alleviate the burden on businesses that might otherwise need to hire developers to create their own AI systems.
Bekker, who previously co-founded Voca.ai, which was acquired by Snap for $70 million, emphasized that eSelf is not in competition with general-purpose AI products like ChatGPT. Instead, he views eSelf’s offerings as tailored solutions designed specifically for businesses. “Companies want to have a solution. They don’t want to hire developers to build their own version of this,” he noted. This focus on delivering ready-to-use solutions distinguishes eSelf from other AI providers that primarily offer APIs for developers.
As the landscape of AI continues to evolve, eSelf’s approach underscores the potential for AI to augment rather than replace human workers. In educational settings, the avatars are intended to extend the reach of teachers, providing additional support to students. In IT and customer service environments, they serve as efficient assistants capable of resolving issues across multiple languages, thereby enhancing overall productivity and user satisfaction.
In conclusion, eSelf’s introduction of the Share Screen Analysis feature represents a significant milestone in the integration of AI technology within enterprise environments. By enabling real-time interaction between users and AI avatars, eSelf is poised to revolutionize how businesses approach IT support, training, and education. With its commitment to user privacy, ease of integration, and a focus on delivering tailored solutions, eSelf is well-positioned to lead the charge in the next generation of interactive AI applications. As organizations increasingly seek innovative ways to enhance their operations and improve customer experiences, eSelf’s technology offers a compelling solution that bridges the gap between human expertise and artificial intelligence.